Privacy policy

Last updated: 13 May 2025

This Privacy Policy describes how Intrho SRL (VAT No. 07174420484), with registered office in Via Guido Monaco 47
Empoli 50053, Florence, Italy and reachable via https://www.intrho.com, processes the personal data of users (“you”) who access and use the booking platform available at https://intrho.kross.travel (the “Website”), developed and maintained by Kross Booking.

1. Data Controller
The Data Controller for your personal data is:

Intrho SRL
VAT: 07174420484
Website: https://www.intrho.com
Email: [email protected]

2. Types of Data Collected
While using the booking platform, we may collect the following categories of personal data:

Identification data: Name, surname, date of birth
Contact details: Email address, phone number, billing address
Booking information: Travel dates, selected properties, number of guests
Payment details: Partial data for processing payments (handled securely via third-party services)
Technical data: IP address, browser type, operating system, device information, cookies (see section 6)
3. Legal Basis and Purpose of Processing
Your data is processed in accordance with the EU General Data Protection Regulation (GDPR) on the following bases:

Contractual necessity: To manage your booking and provide related services
Legal obligations: To comply with applicable legal and fiscal obligations
Legitimate interest: To improve our services and ensure the security of the website
Consent: Where applicable (e.g. marketing communications, cookies)
4. Data Sharing
Your personal data may be shared with:

Property managers or hosts involved in your reservation
Payment service providers
Technical providers such as Kross Booking, which hosts and operates the booking engine
Authorities or institutions in accordance with legal obligations
All third parties are contractually bound to respect the confidentiality and security of your data.

5. Data Retention
We retain your personal data for the time necessary to fulfill the purposes listed above, and in accordance with applicable legal obligations (e.g. tax and accounting records).

6. Cookies and Tracking Technologies
This website uses cookies and similar tracking technologies for functionality and analytics. You can manage cookie preferences via your browser settings or through the banner when accessing the site.

7. Your Rights
Under the GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request erasure (right to be forgotten)
Restrict or object to processing
Data portability
Withdraw consent at any time (where processing is based on consent)
To exercise your rights, you may contact us at: [Insert privacy contact email]

8. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.

9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.

If you have any questions regarding this Privacy Policy, please contact us at:
[email protected]